Privacy Policy

At RR TEX, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, place an order, or engage with our services.

By accessing our website or using our services, you consent to the practices outlined in this Privacy Policy. If you do not agree with our policies, please refrain from using our website.

1. Information We Collect

We collect information when you visit our website, make purchases, contact us, or communicate with us. This may include:

Personal Information

• Name
• Phone number
• Email address
• Billing and shipping address
• Payment details

Non-Personal Information

Collected automatically through cookies and tracking tools:

• IP address
• Browser type and device data
• Pages visited and session duration
• Anonymous usage analytics

2. How We Use Your Information

We use collected information to enhance your experience and provide our services effectively, including:

• Order Processing: To process, confirm, and deliver orders.
• Customer Support: To assist with inquiries, complaints, or service-related issues.
• Communication: To update you regarding orders, offers, and service updates.
• Personalization: To improve website features, performance, and user experience.
• Marketing & Promotions: Only if you have opted in. You may unsubscribe anytime.

3. Cookies and Tracking Technologies

We use cookies to provide a better browsing experience. Cookies help us:

• Recognize repeat visits
• Improve website performance
• Analyze user behavior for optimization

You may disable cookies via browser settings, but doing so may affect certain site features.

4. Data Security

We take appropriate security measures to protect your data, including secure servers and encrypted payment gateways.

However, no digital transmission is 100% secure, and we cannot guarantee complete protection against all risks.

5. Sharing Your Information

We do not sell or rent your personal data. We may share information only in these cases:

• Service Providers: Logistics partners, payment gateways, web hosting, marketing services.
• Legal Compliance: When required by law, court orders, or government authorities.
• Business Transfers: In case of merger, restructuring, or asset transfer.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Please review their policies before sharing information.

7. Your Rights and Choices

You have the right to:

• Request access to your stored personal data
• Correct or update your information
• Opt-out of marketing communications at any time
• Request deletion of your personal data (may affect service usage)

8. Children's Privacy

We do not knowingly collect personal information from children under 13. If such data is found, it will be deleted immediately.

9. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on our website. Continued use of our services implies acceptance of revisions.

10. Contact Details

If you have questions, concerns, or data requests, contact us at:

📍 Address (Head Office):
4/169-1, EKATTUR, Ellandaikuttai, Kumarapalayam,
E Kattur, Namakkal, Tamil Nadu – 638008

🏭 Factory Address:
RR TEX, 28/1, Anagoor Main Road, Komarapalayam,
Namakkal – 638183

📧 Email: rrtex2023@gmail.com
📞 Phone: +91 95976 38901 / +91 98943 28901

Thank you for trusting RR TEX. We remain dedicated to protecting your data and ensuring a safe and reliable experience across all our services.